Frequently Asked Questions

*  Does TakeAStroll.com stock all these gifts?
     No, TakeAStroll.com brings to customers a large selection of gifts, many of which are handmade by artists and crafters from around the world.  These are items that otherwise might not receive the level of exposure they deserve.  The gifts are shipped directly to the customer by the vendor/artist/crafter who creates or distributes the item.

*  What's the turn around time on my purchase?
     Each item has it's own turn around time, which is stated on the product page.  When personalization is required, a longer time is needed.  Other items may ship as quickly as next day.  Please refer to each item's "Product Policies" for details.

*  What is your Return Policy?
     Each item has it's own return/guarantee policy, which is stated on the product page.  We want you to be happy with your purchase and stand behind our crafters and artists so don't hesitate to contact us with a concern.  Personalized items, in most cases, can not be returned unless the error is on our part.  Most have a 30 day warranty but please refer to each item's "Product Policies" for details.

*  Is it safe to use my credit card online?
     Our shopping cart system uses a Secure Server to collect your personal information.  Your information is used strictly to process the payment and is not used or shared in any other way.  We accept Visa, Mastercard, American Express and PayPal.

*  Can I pay via phone or fax instead?
     Sure!  You can call or fax your order in at any time to 925-625-4688.  (If it's a fax, it knows!)  If we're not able to take your call, feel free to leave your name and number and we'll get back to you as soon as we can.

*  I make a unique baby item that would be a nice fit on your site.  Will you sell it?
     We're always interested in reviewing new products that we think our visitors might enjoy.  Contact us via our Suggest A Product form and we will get back with you.

Have a question that wasn't covered here?  Just drop us a note!